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703.347.2852 or 703.372.1688

info@joglohouse.us

 

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© 2023 by Betty Jones . Proudly created with Wix.com

CUSTOMER CARE

SHIPPING POLICY

info@joglohouse.us

703-347-2852

Joglo House

7300 Lockport Place , Suite 8 , Lorton , VA 22079.

Shipping Methods

Please allow 5 to 20 business days from your order date for delivery. However, some products may take longer due to size, weight, location, weather conditions, etc. We will keep you informed on the delivery date by forwarding you the tracking number. 

GROUND SHIPPING
Orders shipped via ground delivery are sent by UPS,

Freight Center, DHL, or the United States Postal Service.

We deliver to every state within the USA as well as Alaska, Hawaii and U.S Territories.

For foreign countries please contact us for shipping arrangements. 

Please note: we cannot ship to P.O. Boxes.  

If you have any questions about shipping that are not addressed below, please call,

Monday through Friday, from 10:00 a.m. to 5:00 p.m. EST.

Please contact Customer Service at 703-347-2852 or info@joglohouse.us to obtain a shipping quote. 

 

FAQ

PAYMENT METHODS

                                                                                                         - Credit / Debit Cards
                                                                                                         - PAYPAL

                                                                                                         - Offline Payments

PRIVACY & SAFETY

Store Policies

  • All merchandise sold as-is and all sales are final.  If merchandise is damaged during shipment, please contact the shipping company.  

  • Quantities are limited to stock on hand; shop early for best selection.

  • Credit, debit cards, and PayPal are accepted with valid identification.  Checks and cash are also accepted in person at the store.    

  • Please measure all merchandise carefully before purchasing to ensure the products will fit through your entryways and in your home.  

  • If picking up merchandise, customers must come prepared to pick up your merchandise. Local delivery is also available for $50.00

  • If you select your own delivery service providers, please provide us with the delivery services information as soon as possible.  

RETURN & EXCHANGE POLICY

Thanks for shopping at Joglo house.

​Our goal is to provide you with unique, high-quality, solid-wood, furniture at affordable prices. However we know that for whatever reason, things sometimes don't work out.  If you aren't satisfied with your purchase, let us know within 7 days and return the item.  We'll refund the original cost of the item, minus the shipping costs (both ways), and 25% restocking fees.